Arabella’s first priority has and always will be patient safety. We seek to continuously improve our performance so that we always exceed our customers expectations, the patients that use our products and the regulatory authorities in the markets we operate.
To maintain our certifications, Arabella have an annual Surveillance Audit to ensure our policies and practices continue to meet the standard. There are active internal protocols in place of risk management and internal audit. As a result, customers can be confident that Arabella will provide them with the same high quality services well into the future.
Good Manufacture Practice (GMP)
current Good Manufacture Practice (cGMP) from Jordanian Food & Drug Administration (JFDA):
We are proud to announce that we are not only Good Manufacture Practice compliant but now have been officially cGMP Certified by Jordanian Food Drug Administration. To become GMP Registered, Arabella provided a detailed system of processes (SOPs & manufacturing procedures) to ensure that our products meet all label requirements (identity, strength, and quality).
ISO 13485 represents the requirements for a comprehensive quality management system for the design and manufacture of medical devices. It focuses on risk management activities during product development and guides specific requirements for verification of effectiveness of corrective and preventive actions. It demonstrates a commitment from management for quality throughout the product development life-cycle and the product’s lifespan with customers.
The “Quality System Regulation” including current good manufacturing practice (cGMP) requirements are intended to ensure that finished devices will be safe and effective and otherwise in compliance with the Jordanian Food & Drug Administration.
Compliance with GMP recognizes that Arabella’s policies, practices and procedures are of a consistent quality in the services we provide to our customers. With this certification, our customers can be confident that Arabella is dedicated to maintaining the highest efficiency and responsiveness in achieving our ultimate goal – guaranteed customer satisfaction. This commitment starts with our senior management and is fully embraced by all Arabella personnel